Knower™ Tech is a brand belonging to the Wellow™ Group that aims to match qualified professionals with the market.

In this role, you will be responsible for support delivery, providing technical support to Azure customers by resolving technical issues on the Azure VM by leveraging the internal knowledge repositories and ensuring customer satisfaction.

Soft skills:

  • Handle technically challenging and politically hot customer situations
  • Strong communications skills – Excellent spoken and written English
  • Effective, polished interaction with customer to gather information
  • Cross-team collaboration
  • Logical and critical thinking
  • Passion for technology and customer support

Technical skills:

Knowledge of at least one of the two OS families:

  • Operating Systems (Windows or Linux)
  • Familiarity with OS Internals concepts (Windows or Linux) and Storage
  • Demonstrable troubleshooting skills/experience

Virtualization and Cloud:

  • Understanding of Virtualization concepts and virtual system administration
  • Experience with VM configuration and administration
  • Understanding of cloud vs. on premise computing
  • Microsoft Azure Platform (as a plus)

What we offer:

  • Salary package and contract compatible with experience and ambitions
  • Benefits (day off on birthday, health insurance, extra vacation days, admission kit, various get-togethers, etc.)
  • Training plan and continuous learning environment
  • Skills development opportunities
  • Excellent work environment

 

WE SAY HELLO TO EVERYONE!

We believe that talent overcomes age, gender identity, ethnicity, political or religious orientations, it overcomes barriers of expression, educational levels and physical limits. Our commitment is to the merit of those who seek to be a better version of themselves every day! For this reason, we seek to ensure that our recruitment and selection process is inclusive and respects the individuality of each person, creating a healthy and happy experience for those who come across us. Learn more about our commitment at www.wellowgroup.com!